As healthylifeclinics.com, protecting the privacy and security of your personal data is one of our top priorities. This Privacy Policy has been prepared in accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”), the General Data Protection Regulation (“GDPR”) of the European Union, and other relevant legislation.
1. Data Controller
The data controller responsible for processing your personal data on this website is:
Sertugen Health Services
Address: Mansuroğlu Mah. Bayraklı / İzmir, Türkiye
E-mail: [email protected]
2. Processed Personal Data
The following personal data may be collected:
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Identity Information (name, surname, date of birth, etc.)
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Contact Information (phone, e-mail, address)
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Health Information (only data shared by you or necessary for treatment)
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Website usage data (IP address, cookie data, browser and device information)
3. Purposes of Processing Personal Data
Your personal data is processed for the following purposes:
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Provision and planning of our healthcare services
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Execution of appointment procedures
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Fulfillment of legal obligations
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Improving patient satisfaction and experience
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Providing services to international patients within the scope of health tourism
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Responding to your communication requests
4. Transfer of Personal Data
Your personal data may be shared with:
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Public institutions and authorities due to legal obligations
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Domestic and foreign healthcare institutions we cooperate with for service delivery
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Reliable IT infrastructure providers whose services we use
All transfers are made in accordance with KVKK and GDPR, with necessary security measures in place.
5. Use of Cookies
Cookies are used on our website to enhance user experience and improve our services.
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Necessary cookies: Required for website functionality
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Analytics cookies: Analyze your website usage
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Targeting cookies: Provide content tailored to your preferences
You may control or disable cookie usage from your browser settings.
6. Data Retention Period
Your personal data is stored for the duration required by the processing purpose or the mandatory periods set forth in the legislation. Once the retention period expires, your data is securely deleted, destroyed, or anonymized.
7. Data Security
All necessary technical and administrative security measures are taken to prevent unauthorized access, loss, misuse, or disclosure of your data.
8. Your Rights
Under KVKK and GDPR, you have the right to:
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Access your personal data
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Request correction of incorrect or incomplete data
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Request deletion or destruction of your data
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Object to the processing of your data
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Request information regarding transfers to third parties
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Ensure your data is processed only with your explicit consent
To exercise these rights, you may contact us at [email protected].
9. GDPR Rights for International Patients
Patients applying from EU countries also have the following rights under GDPR:
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Request data portability
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Request restriction of data processing
10. Changes to the Privacy Policy
healthylifeclinics.com may update this Privacy Policy. The updates become effective once published on our website.
As Sertugen Health Services, we commit to protecting the privacy of your personal data, ensuring its security, and processing it only within the legal framework.